Please contact Subaru of America's Customer Advocacy Department if there is an error adding or validating your VIN on your MYSUBARU account. This most commonly occurs when an owner purchases a vehicle privately or from retailer unaffiliated with Subaru.
The Advocacy Department may ask you to provide at least two documents before updating ownership records. Please have the following material available in the event they are requested:
The Advocacy Department may ask you to provide at least two documents before updating ownership records. Please have the following material available in the event they are requested:
Buyer Order
Copy of the title
Copy of the registration
Copy of proof of insurance
Click Here to email your request. Please attach two of the above referenced documents.