General Inquiry

• What tire replacement recommendations do you suggest for my Subaru vehicle?

• Who should I contact first if I am experiencing a problem with my vehicle?

• How can I improve my fuel economy? Recommendations and Resources

• What is a Badge of Ownership? How do I order my badge?

• Who should I contact regarding the tire warranty on my Subaru vehicle?

• How can I get an Owner's Manual?

• How do I manually change the time in my vehicle?

• When did Subaru first incorporate Automatic Locking Doors, and which model is it equipped on?

• How do I check for the current software version on my radio?

• Are there any winter driving tips/suggestions?

• Planning a road-trip? Road-Trip Survival Suggestions

• What does my cabin air filter do? Why is it important to change my cabin air filter?

• Should I lease or finance my vehicle?

• Does Subaru offer any incentives or special offers towards financing or leasing a new vehicle?

• Where are the LATCH locations in the Subaru Ascent?

• What is DriverFocus and which vehicle does it premier on?

• Where is the in vehicle camera located for DriverFocus?

• How can the driver tell if the DriverFocus system is active?

• How do I register a DriverFocus user?

• How do I remove a DriverFocus user?

• How do I program my HomeLink garage door opener?

• What is Auto Start-Stop?

• How do I disable or turn off the Auto Start-Stop feature?

• When did Subaru first incorporate LED headlights in the vehicles?

• Where are the Lower Anchors and Tethers for Children (LATCH) locations on the 2019 Crosstrek Hybrid?

• How do I extend my Subaru Roadside Assistance or get Subaru Roadside Assistance coverage for a used Subaru?

• How do I connect my device to Wi-Fi in my vehicle?

• Do I need a subscription for in-vehicle Wi-Fi?

• What vehicles currently have Wi-Fi capability?

• How do I apply to become a Subaru Ambassador?

• Who are Subaru Ambassadors?

• What is a plug-in hybrid?

• Is a charging cable included with the purchase of a Crosstrek Hybrid?

• Does the Crosstrek Hybrid need gas in the tank?

• How long does it take to charge the Crosstrek Hybrid?

• What type of charger do I need to charge the Crosstrek Hybrid?

• What is the difference between a Level 1 and Level 2 charger for the Crosstrek Hybrid?

• Where can I purchase a Level 2 charger for my Crosstrek Hybrid?

• Which States have retailers that can currently sell the Crosstrek Hybrid?

• What is the maintenance schedule for my 2019 Subaru?

• What is the maintenance schedule for my 2018 Subaru?

• What is the maintenance schedule for my 2017 Subaru?

• What is the maintenance schedule for my 2016 Subaru?

• What is the maintenance schedule for my 2015 Subaru?

• How do I use Conventional Cruise Control on my Eyesight equipped vehicle?

• How do I update my head unit software in my 2019 - 2021 Model Year Subaru?

• How do I update my head unit software and navigation maps in my 2017 - 2018 Impreza, 2018 Crosstrek, Legacy, Outback, & BRZ?

• Why should I create a Driver Profile in my vehicle?

• How do I create a Driver Profile in my 2020 Outback or Legacy?

• How do I retrieve a Driver Profile in my 2020 Legacy and Outback?

• How do I use the Hands-free Power Rear Gate in my 2020 Outback?

• How do I connect my Android device to Android Auto in my 2020 - 2022 Outback or Legacy?

• How do I connect my iPhone to Apple CarPlay in my 2020 - 2022 Outback or Legacy?

• How do I connect to a Wi-Fi network in my 2020-2022 Outback or Legacy?

• Does Subaru have a Military Discount Program?

• What Subaru vehicles have the capability to add a trailer hitch?

• What class trailer hitch do I need for my Subaru?

• If I have a pacemaker or defibrillator are there any precautions I should take?

• What is the length of the trailer hitch receiver on my 2020 Outback?

• What is the difference between connecting my vehicle to Wi-Fi and having an in-vehicle Wi-Fi hotspot?

• How do I manually change the clock in my Gen 3 and Gen 3.1 radio?

• How do I manually change the clock in my 2020 Model Year Subaru?

• How do I change the weather location on my navigation head unit?

• How do I turn on accessory mode in my push-button start vehicle?

• What part of my steering wheel is heated?

• What is accessory mode?

• What Eyesight features need to be turned off when going through a car wash?

• Can tire chains be used on my Subaru?

• Where can I place my electronic toll payment or dash cam on my windshield if I have Eyesight?

• Why can I not set Adaptive Cruise Control in my Crosstrek Hybrid?

• What is X-MODE?

• If I am unable to make a car payment due to COVID-19, where can I get assistance?

• What should I do if I need to service my car during the COVID-19 pandemic?

• Will my bank defer my auto loan payment due to COVID-19?

• What is the maintenance schedule for my 2014 Subaru?

• What is 3G network retirement?

• When will the 3G wireless network retirement take place?

• What services are affected by 3G network retirement?

• How can I continue using STARLINK Safety & Security services if my vehicle will be impacted by the 3G network retirement?

• What Subaru models are impacted by the 3G Retirement?

• What happens if I don't have my STARLINK system updated before February 2022 and it is impacted by the 3G retirement?

• How do I get my vehicle's STARLINK system updated for the upcoming 3G retirement?

• How do I use my Subaru's Auto Start-Stop Feature?

• How do I use my Subaru's Auto Start-Stop and Auto Vehicle Hold Features?

• How do I use Voice Recognition in my Subaru?

• How do I use my Subaru's Power Rear Gate?

• How do I set my Subaru SUV's Power Rear Gate Memory Height? (Ascent & Forester)

• How do I use my Subaru SUV's Power Rear Gate? (Outback)

• How do I set my Subaru SUV's Power Rear Gate Memory Height? (Outback)

• How do I set the clock in my Subaru vehicle? (Black & White LCD)

• How do I set the clock in my Subaru vehicle? (Color LCD)

• How do I program my Subaru vehicle's Memory Power Seat and Mirrors?

• How do I use my Subaru vehicle's DriverFocus Distraction Mitigation System? (Forester)

• How do I set up my Subaru vehicle's DriverFocus Distraction Mitigation System? (Outback & Legacy)

• How do I use my Subaru vehicle's Tire Pressure Monitoring System (TPMS)?

• How do I change my Subaru vehicle's Tire Pressure Monitoring from kPa to PSi (iSET/Switch)?

• How do I change my Subaru vehicle's Tire Pressure Monitoring from kPa to PSi? (Newer Outback/Legacy)

• How do I use Apple CarPlay in my Subaru?

• How do I use Android Auto in my Subaru?

• What is Reverse Automatic Braking (RAB)?

• What is Subaru Roadside Assistance Plus?